Welcome to the Ombudsman SA Site
Welcome to the Ombudsman South Australia website.
Ombudsman SA investigates complaints about South Australian government and local government agencies, and conducts freedom of information reviews. Ombudsman SA can also receive information about government activities confidentially from whistleblowers.
Valuing Complaints - An audit of complaint handling in South Australian Councils - November 2011
Investigation into the City of Charles Sturt - Final Report - November 2011
This site contains information about
- The role of the office and the Ombudsman
- Who can complain
- What you can complain about
- How to make a complaint
- Reviewing decisions made under the Freedom of Information Act
- Conducting an FOI review
- Other complaints bodies
- Relevant publications and materials
- Asking questions and seeking advice
Of course if you would prefer to speak to us over the phone or arrange an appointment you can telephone 8226 8699 or 1800 182 150 (outside metro SA area).
Feedback is very important to us. If you have any questions, comments or suggestions about this website or any of the information on the site please contact us.

