Music: [Upbeat music plays throughout.] Visual: Ombudsman SA logo Narrator: About Ombudsman SA. Visual: Graphic of a network connecting eight people. Narrator: If you feel you have been unfairly treated by a South Australian public agency, we may be able to help. Visual: Animation of a woman looking through a telescope. Narrator: We are a free, fair and independent service. We aim to find out the facts. Visual: Animation of a man holding and pointing a stick. Narrator: We deal with complaints, freedom of information, some return to work issues. Visual: Animation of a woman using a wheelchair. Narrator: We also deal with misconduct and maladministration, accept public interest disclosures, audit government processes. Visual: Animation of four people sitting at a table talking. Narrator: We may work with parties to resolve an issue. Visual: Animation of 6 people having a discussion. Narrator: If we think an agency has made a mistake, the Ombudsman may also recommend action so they can improve. Visual: Animation of two people typing on laptops. Narrator: Don't know if we can help? Contact us anyway! Visual: Animation of 5 people waving their hand. Narrator: If we can't help, we may be able to point you to other organisations. Visual: Animation of a woman wearing a headset and waving her hand. Narrator: Contact Ombudsman SA on 7322 7020 or visit www.ombudsman.sa.gov.au.