Music: [Upbeat music plays throughout.] Visuals: Animation of a question mark. Ombudsman SA logo and text inside of it. Narrator: What is misconduct? Visuals: Animation of a man talking on the phone. Narrator: The Ombudsman can accept complaints and reports about misconduct in maladministration. Visuals: Animation of a stack of paper. Narrator: Misconduct is defined in the Ombudsman Act as. Visuals: Animation of an exclamation mark. Narrator: An intentional and serious breach of a code of conduct by a public officer while acting in their capacity as a public officer that constitutes a ground for disciplinary action. Visuals: Animation of a man and woman holding an arrow. Narrator: Misconduct might look like not dealing with a conflict of interest, improperly releasing confidential information. Visuals: Animation of a man and a woman shaking each other's hand. Narrator: Giving a colleague an unfair advantage in a recruitment process, accessing information without authorisation. Visuals: Animation of a woman drawing a cross with a red marker. Narrator: If you're a public officer or public authority, you are expected to tell us if you reasonably suspect misconduct has occurred. The Public Interest Disclosure Act includes protections for reports of misconduct made by public officers. Visuals: Animation of two people sitting at a table, having a conversation. Narrator: If you are not a public officer, you can still lodge a complaint about misconduct with us, which will be treated confidentially. Visuals: An animation of a woman video calling with another person on her mobile phone. Narrator: Reports and complaints about suspected misconduct can be made through our website, in writing, by telephone, or in person. Visuals: Animation of a woman wearing a headset and waving her hand. Narrator: Contact Ombudsman SA on 7322 7020 or visit www.ombudsman.sa.gov.au.