Temporary Service Outage. Please note that our complaint forms will be unavailable from 6:00 pm on Tuesday, 21 July 2026 to 7:00 am on Wednesday 22 July 2026 due to scheduled system upgrade. We apologise for any inconvenience and appreciate your understanding.

The Association of Information Access Commissioners issue joint statement.

AIAC bi-annual meeting held in Sydney, 29–30 April 2026.

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The Ombudsman is an independent officer who handles complaints about government

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Directions and Guidelines

Are you a Public Officer? The Ombudsman’s directions and guidelines outline your reporting requirements.

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Freedom of Information

We review decisions made by state and local government under the FOI Act.

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Public Interest Disclosures

You can disclose public interest information to the Ombudsman.

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Misconduct and Maladministration

If you have an allegation of misconduct or maladministration, you can report it to us.

Report an allegation
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We can look into complaints about:

State government

Including government departments (eg. Department for Correctional Services, Department for Child Protection) and state authorities (eg. Housing SA, Public Trustee)

Local government

Local councils and their elected members

Return to work

Breaches of the service standards and other administrative acts of Return to Work corporation and self-insured agencies


Make a complaint Other complaint handling authorities

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