Directions and guidelines
Under the Ombudsman Act 1972, the Ombudsman is required to publish directions and guidelines outlining the reporting obligations of public officers, public authorities and inquiry agencies.
These directions outline the reporting obligations on South Australian public officers to report misconduct and maladministration to the Ombudsman.
Our policies
Ombudsman SA has a range of operational policies to support us to achieve our objectives. Consistent with our commitment to being open and accountable, these policies are listed below and are available on request.
- Ageing and Adult Safeguarding Act - External Reviews
- Assessing Complaints and Reports
- Assessing Contacts
- Conciliation
- Confidentiality and Disclosure
- Dealing with complex behaviours
- Ethical conduct
- Freedom of Information - External Review
- Internal review
- Investigations - Ombudsman Act
- Investigations - Outcomes
- Local Government
- Publication
- Referral of Matters - Ombudsman Act
- Reporting Obligations - ICAC Legislation
- Reporting Obligations - Public Interest Disclosure Act
- Reports and Referrals - ICAC Legislation
- Resolution of complaints
To request a copy of any of these policies,
